Customer Call: Heck and Dang

I was talking to an irate customer when he asked, "Are you in Utah?"

The only reason he asked was because he knows that Intel hires call centers for their customer support. I don't know why, but some people think that working in a call center is sub-par to an inhouse call center. People who think that (including me) are stupid.

This customer was a crazy guy threatening a class-action law suit because Intel is paying companies to be hush-hush about a problem. After a while of him whining, I told him I would contact a supervisor and have them call him back.

He asked, "Are you in Utah?" to slyly imply that he knew I worked in a call center and he was better than me.

"Yes sir," I replied, "I am in Utah."

"Haha! I could tell because you have a Utah accent."

"That's funny sir because I actually moved to Utah. I was born and raised in Texas."

"Oh, well, uh, you could have fooled me. You've probably just picked it up."

"I must have sir."

I actually wasn't born in Texas: I was born in Utah and grew up in California and Texas. I know I lied, but he was trying to make himself sound better than me. That's just unacceptable.